If you have a TV Online N set-top box using the Nova 2 platform for your service, you can now check to see when your service expires.

To do this follow the steps below:

1. From the main menu, scroll to “Setting” and click on it.
2. Navigate to “Account” and click on it.
3. A screen will open with 3 headings, My Account, Prepay Code, and Active Code.
   • Under the “My Account” heading you will see you Serial Number (SN), Mac Address, and Expired.
   • The “Expired” section is where your service expiration is displayed.
   • Expired date is displayed as: Year – Month – Day

If you do not see the “Account” option on your Setting screen, you may have to wait for the update or simply plug out your box’s power cord, wait 3-5 seconds before plugging it back in. Plugging the power cord out and plugging it back in often triggers any automatic updates that were missed.

If you do not have a TV Online N, order from our store here.
Or, you can give us a call to place your order.